Privacy Policy

Clean Eats Group Ltd. (“Clean Eats Group,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit cleaneatsgroup.com, contact us, submit a form, or book a meeting with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Clean Eats Group is a boutique CPG food and beverage brokerage supporting brands with retail distribution, foodservice sales, and cross-border growth strategy.

If you have questions about this Privacy Policy or how we handle personal information, please contact us at:

Email: privacy@cleaneatsgroup.com

2. What Information We Collect

We may collect the following types of personal information:

Information you provide directly

When you complete a form, contact us, or book a meeting, we may collect:

• first name
• last name
• email address
• phone number
• company name
• brand name
• website
• product category
• market interests
• service interests
• message content or business details you choose to provide

Booking information

If you schedule a meeting with us, we may collect appointment-related information such as:

• your contact details
• booking date and time
• answers to intake questions
• meeting notes or follow-up details

Technical and website usage information

When you use our website, we may collect limited technical data such as:

• IP address
• browser type
• device type
• pages viewed
• referring URL
• approximate location derived from IP
• date and time of access
• website interactions and analytics data

Marketing and communication preferences

If you choose to opt in, we may collect your preferences regarding marketing or business development communications.

3. How We Collect Information

We collect information:

• directly from you when you submit a form or contact us
• when you book a call or meeting
• automatically through website technologies such as cookies, analytics, and server logs
• through service providers that support our website, communications, scheduling, hosting, and analytics

4. Why We Collect and Use Information

We may use personal information to:

• respond to inquiries
• evaluate potential business opportunities
• schedule and manage meetings
• communicate with you about your inquiry
• provide requested information or services
• improve our website, forms, and user experience
• maintain records of communications and business development activity
• protect our website, systems, and users
• comply with legal, regulatory, or contractual requirements
• send marketing or promotional communications where you have consented or where otherwise permitted by law

We only collect information that is reasonably necessary for these purposes.

5. Consent

Where required, we rely on your consent to collect, use, or disclose personal information.

By submitting information through our website, you consent to our collection, use, and disclosure of that information for the purposes described in this Privacy Policy.

Where we offer an option to receive marketing communications, that consent is separate, optional, and can be withdrawn at any time.

6. Booking and Scheduling Tools

We may allow you to schedule meetings with us through Microsoft Bookings or other scheduling tools.

When you use a booking tool, your information may be processed and stored through that provider's systems in accordance with their applicable terms and privacy practices. We use booking information to schedule meetings, manage appointments, communicate with you about those appointments, and keep internal records.

Appointments may be scheduled through Microsoft Bookings. Microsoft states that Bookings data is stored within the Microsoft 365 platform and Exchange Online.

7. Cookies and Analytics

We may use cookies and similar technologies to:

• operate and secure the website
• remember user preferences
• understand how visitors use the site
• improve site performance and user experience
• measure the effectiveness of content and campaigns

You can control cookies through your browser settings. Disabling some cookies may affect how parts of the website function.

8. How We Share Information

We do not sell personal information.

We may share personal information with trusted third-party service providers who help us operate our website and business, including providers supporting:

• website hosting
• form processing
• analytics
• email communications
• scheduling and calendar tools
• cloud storage
• security and spam prevention

We may also disclose personal information:

• where required by law
• to respond to legal process or lawful requests
• to protect our rights, systems, users, or business
• in connection with a merger, sale, restructuring, or similar business transaction, subject to appropriate safeguards where required

9. International Processing

Some service providers may process or store information outside your province, territory, or country. As a result, personal information may be subject to the laws of other jurisdictions.

Where we use third-party tools or providers that process information outside Canada, we take reasonable steps to ensure appropriate safeguards are in place.

10. Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.

When personal information is no longer required, we will delete, anonymize, or securely destroy it where appropriate.

11. Safeguards

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

12. Your Choices and Rights

Subject to applicable law, you may request access to personal information we hold about you and request corrections if it is inaccurate or incomplete.

You may also withdraw consent to certain uses of your information, including marketing communications, subject to legal or contractual restrictions and reasonable notice.

To make a request, contact us using the contact details listed above.

13. Marketing Communications

If you opt in to receive marketing or business development communications from us, we may send you updates, insights, or promotional messages related to our services.

You can unsubscribe at any time by using the unsubscribe link in an email or by contacting us directly.

We may still contact you for non-marketing reasons related to an inquiry, appointment, transaction, or ongoing business relationship.

14. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any personal information.

15. Children's Privacy

This website is intended for business and professional use and is not directed to children. We do not knowingly collect personal information from children.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above. Continued use of the website after changes are posted means you accept the revised Privacy Policy.

17. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, contact us at:

Clean Eats Group Ltd.
Email: privacy@cleaneatsgroup.com
Toronto, Ontario, Canada